Being in an accident is stressful enough. If you weren’t at fault, the last thing you need is more confusion and paperwork. We are MJB Bodyworks in Maroochydore, and we specialise in making the process for not-at-fault accident repairs simple.
We’ll explain your rights, deal with insurers, and make sure your car is repaired to the highest standard… while we help you access your full entitlements as a not-at-fault driver.
Our job is to take the pressure off you and make the whole process as smooth as possible.
If another driver caused the accident, you are considered “not at fault.” In Queensland, that means:
Many people don’t realise they can say no to insurer “preferred repairers.” When you choose MJB Bodyworks, you’re in control: When it comes to not-at-fault accident repairs, we work for you, not the insurers.
If you weren’t at fault, you’re entitled to more than just repairs. Your rights include:
We’ll make sure these rights are respected and guide you every step of the way.
If you weren’t at fault, you’re entitled to more than just repairs. Your rights include:
All you need to do is bring us your car. We’ll handle the rest.
Through our partnership with CarBiz Accident Replacement Vehicles, eligible customers can access a like-for-like hire car for the duration of their repair.
That means you can stay mobile while your car is in the workshop. In almost all cases, the cost is covered as part of your claim.
Benefits of choosing us
Your interests always come first.
We won’t keep you waiting longer than necessary.
From dents to major smash repairs, our team delivers quality results.
Sunshine Coast locals trust us for both our workmanship and our service.
Upload photos of the damage on our Contact Page or call us on 07 5443 5568 . Let MJB Bodyworks handle the claim, the repairs, and the hire car. That way you can get back on the road without the stress.
If the at-fault driver can be identified and your insurer agrees you weren’t at fault, you generally won’t have to pay an excess. There can be exceptions, such as a hit-and-run. We’ll help you understand your situation.
If you weren’t at fault, you’re often entitled to a like-for-like hire car during repairs. We’ll help arrange it as part of your claim.
We assess damage, prepare quotes, manage communications with the at-fault insurer, keep you updated, and complete the repair to a high standard.
Yes. In Queensland you can choose your repairer, even if insurers suggest a preferred shop.
Timeframes vary by damage. We’ll give you an upfront estimate and keep you informed through the repair.
If the other driver doesn’t have insurance, you may still recover costs through your own insurer. We’ll guide you through the process and ensure your repairs aren’t delayed.
